Byteleap Privacy Policy

Last Updated: [14 July 2025]

This Privacy Policy outlines how Byteleap ("Byteleap", "we", "our", or "us") collects, uses, stores, and discloses your personal information. We are committed to maintaining the privacy and protection of your data and ensuring transparency in how we handle it.

This policy applies to all users of our website, products, applications, and services.

Note: Aptness is a product offered under Byteleap. All terms outlined here apply equally to services accessed via or through Aptness.

1. What is Personal Information and Why We Collect It

Personal Information refers to any data or opinion that identifies an individual. Examples of Personal Information we may collect include:

  • Name
  • Email address
  • Phone number
  • Company name
  • IP address
  • Usage data, such as workflows triggered or actions taken within our platform
  • Any other information voluntarily shared by you through contact forms, surveys, subscriptions, or service usage

We may also collect data through third-party integrations (e.g., Google Drive, Gmail) to access only the information necessary to perform requested automations or services.

We collect Personal Information for the following primary purposes:

  • To provide, customize, and improve our services
  • To personalize your user experience
  • To communicate with you
  • For marketing and business development
  • To fulfill contractual and legal obligations

2. How We Collect Personal Information

We collect your information through:

  • Our website contact forms
  • Email or telephone communications
  • Service orders or agreements
  • Cookies and analytics tools
  • Your activity and usage behavior on our platform
  • Third-party integrations and referrals

If you connect external services (e.g., Google Drive, Gmail), we may access associated data such as file metadata, account details, or service-specific actions strictly to perform user-requested automation and tasks.

3. Sensitive Information

We do not intentionally collect sensitive information (e.g., religion, health, political affiliation) unless necessary and explicitly consented to. If collected, such data will only be used:

  • For the specific purpose it was provided
  • As required by applicable law

4. Third-Party Access and Sharing

We do not sell your personal data. Your information may only be shared:

  • With your explicit consent
  • With trusted service providers (e.g., Google, Firebase) to support essential platform functions like hosting or analytics
  • When required by law, subpoena, or legal obligations

5. Data Storage and Security

We use industry-standard security practices to protect your data from unauthorized access, misuse, or disclosure. While we take all reasonable steps to secure data, no method of electronic transmission or storage is 100% secure.

Information may be stored on encrypted, cloud-based servers. If no longer required, data will be deleted or anonymized unless retention is legally necessary (e.g., for financial records).

6. Accessing, Updating, or Deleting Your Information

You have full rights to:

  • Access your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Revoke permissions to third-party services you've connected

Requests can be made by contacting us at support@byteleap.com. We may require identity verification and will respond within a reasonable timeframe.

7. Cookies and Website Analytics

We use cookies and similar tracking technologies to:

  • Enhance user experience
  • Monitor site traffic and performance
  • Customize content

You can manage cookie settings through your browser preferences.

8. Retention Period

Data is retained for the duration of your business relationship with us, or for a minimum of 7 years where required by law. You may request earlier deletion, which we will honor unless otherwise legally obligated.

9. Policy Updates

This Privacy Policy may be revised periodically. Updates will be posted on our website, and significant changes will be communicated through email or in-app notifications, as appropriate.

10. Jurisdiction

This policy is governed by the laws of New Delhi, India, and any disputes shall be subject to the exclusive jurisdiction of courts located in New Delhi.

11. Contact Us

For any inquiries, suggestions, or complaints regarding this policy, contact:
support@byteleap.com