Shipping & Delivery Policy

1. Digital Services Only

Aptness AI is a software-as-a-service (SaaS) workflow automation platform. We provide digital services and online access only. No physical goods are sold, shipped, or delivered, and therefore no shipping charges, couriers, or physical delivery timelines apply to your purchase.

2. How Access Is Delivered

Access to our services is provisioned electronically to your registered account. Once you sign up or complete a successful payment for a paid plan, the corresponding features, credits, or access level are activated on your account automatically, typically immediately and in any case within a few minutes.

A confirmation of your subscription or purchase is sent to the email address associated with your account. If you do not see access reflected in your account shortly after payment, please check your spam or promotions folder and ensure your payment was completed successfully.

3. Delivery Issues

If you have completed a payment but your access has not been activated within a reasonable time, or you experience any issue accessing the services you have paid for, please contact us so we can resolve it promptly: